“I cannot overstate the level of customer service, professionalism, responsiveness, extractables & leachables expertise, and problem solving that my company received from Jordi Labs in the execution of two complex and critical extractables and leachables studies. We came to Jordi Labs as a new client with an urgent need to complete these studies. Our study director and his team drafted study protocols and helped to negotiate their approval by FDA. Interim results necessitated modifications to the methodology and the Jordi team quickly found technically sound solutions and worked feverishly and creatively to minimize any impact to our study timelines. Based on my years of industry experience, Jordi Labs delivered an unparalleled level of commitment in partnering with my company to see this project through to a timely and successful outcome.
At multiple points throughout this project, our study director participated with us in FDA teleconference calls. His depth of technical expertise coupled with his calm, professional, and assured communication style was a key to our success in addressing questions and issues raised by the FDA. The quality of the lengthy final study reports was validated when the FDA accepted these reports without any follow up challenges or questions. ”
Mary Lou Mooney
Vice President of Regulatory, Clinical & Quality
ReShape Medical
“It is with great pleasure that CE Tech Consulting, Inc. recommends highly the world-class services of Jordi Laboratories. Jordi is one of those rare organizations that partner intimately and enthusiastically with their customers in solving their problems, not just in delivering bottom-line analysis numbers. Jordi Labs positions themselves, among others, as leading specialists in a complete array of chromatographic techniques, and this indeed has proven itself time and again in our projects with them. We use them exclusively for all of our clients’ GPC work, and they have no problem whatsoever in adapting a given methodology to meet the needs of a particular analytical challenge. Most recently, they executed some very complex, non-standard pyrolysis-GCMS work for us on a very demanding schedule, involving almost round-the-clock work to meet a client’s accelerated deadline. During the course of this work, Dr. Mark Jordi demonstrated a heretofore unseen level of skill, knowledge and experience with mass . The entire staff is highly capable and exceptionally supportive of customers’ needs, and the level of pro-activity throughout is also uncommon. Above all, everyone in the organization from Dr. Jordi on down delivers all this capability with a refreshing, motivating passion.”
Dr. Charlie Lancelot
Founder and General Partner
CE Tech Consulting, Inc.
www.ce-technologies.com
“Jordi Labs is trustworthy, scientifically thorough, completely dependable, and tireless at solving difficult materials characterization jobs. I choose Jordi because they have repeatedly shown me exceptional personalized service ranging from problem definition, accurate quoting, scientific-based test reports, to follow up consultation. Thank you Dr. Jordi and your professional staff for your expertise with many polymer mechanistic and deformulation solutions that have earned me many happy repeat customers. I look forward to many future collaborations!”
Dr. Lisa Hoskin
Georgia Tech Research Institute
Materials Analysis Center